Le Domaine de L'Agneau

Privacy Policy Domaine de l'Agneau

Last updated: 19/07/2024

1. Introduction

Welcome to the website of Le Domaine de l'Agneau. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) of the European Union.

2. Personal Data Collected

We collect the following information when you use our website or services:

Personal information: name, first name, email address, phone number, postal address.
Booking information: details of your booking, stay dates, preferences.
Payment data: information necessary to process your payments (we do not store credit card information).
Technical information: IP address, browser type, pages visited, duration of the visit.

3. Use of Personal Data

We use your personal data for:

Processing bookings: managing and confirming your bookings.
Communication: contacting you to confirm booking details, sending information related to your stay, or responding to your requests.
Service improvement: analyzing data to improve our website and services.
Legal compliance: meeting legal and regulatory obligations.

4. Sharing of Personal Data

We share your personal data with third parties only in the following cases:

Service providers: for payment processing, booking management, and other services necessary to fulfill our contract with you.
Legal obligations: if required by law or to protect our rights or those of our users.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access: you can request information about the data we hold about you.
Right to rectification: you can request correction of inaccurate or incomplete data.
Right to erasure: you can request deletion of your personal data under certain conditions.
Right to restriction of processing: you can request that we limit the processing of your data in certain situations.
Right to data portability: you can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to object: you can object at any time to the processing of your personal data for direct marketing purposes.

To exercise your rights, please contact us at the following email address: ledomainedelagneau@gmail.com.

7. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are files stored on your device when you visit our site. You can manage your cookie preferences through your browser settings.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with an update date. We encourage you to review this policy regularly to stay informed of any changes.

9. Contact

If you have any questions regarding this privacy policy or wish to exercise your rights, please contact us at:

Caroline LECOQ & Ermane MONTEIRO
SARL L'AGNEAU
Lieu dit L'Agneau
368 Rue de l'Agneau
16410 VOUZAN
Charente, France
Email: ledomainedelagneau@gmail.com
Phone: 06 50 53 05 26